lynks
Indore (On-site)
Full Time
Order Fulfilment Associate
Rivafy offers comprehensive services in the areas of fulfilment, cross-border shipping, returns management and drop-shipping in Europe and North America. We understand that efficient logistics is the key to your success and offer flexible solutions to fulfil your requirements.
Job Responsibilities
- Master order processing and fulfilment across various B2B and B2C sales channels in Switzerland and Germany, ensuring smooth and efficient operations.
- Collaborate closely with the warehouse and sourcing teams to ensure accurate order updates and timely product shipments to customers.
- Provide prompt and transparent communication to buyers regarding order status, including proactive updates in case of any delays or unforeseen circumstances.
- Handle order cancellations and returns efficiently, following company policies and procedures to maintain customer satisfaction.
- Maintain accurate records and documentation related to orders, ensuring data integrity throughout the fulfilment process.
Job Requirements
- Bachelor's degree in Business Administration, or a related field (or equivalent experience).
- Required 1-2 years of experiences.
- Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to handle multiple inquiries and concerns simultaneously.
- Meticulous attention to detail and a commitment to accuracy in order processing.
- Problem-solving skills and the ability to identify and resolve issues efficiently.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Fluency in English language is a must, with strong written and verbal communication skills. (Optional: Fluency in German is a plus).
- Optional: Proficiency in order management systems and understanding of e-commerce order fulfilment process is a plus.
What do we offer?
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are passionate about your career growth and development opportunities and want to work in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.
Apply today
Send us your application, and we will get back to you as soon as possible.
Great Team Culture
Competitive salary
Well funded Startup
